Privacy Policy

Effective Date: January 11, 2026
Last Updated: January 11, 2026

Introduction

Welcome to Gluten Safe (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect information when you use the Gluten Safe mobile application (the “App”). Gluten Safe is operated by SafeMom, based in New York, USA.

The App helps users identify whether products contain gluten by analyzing product images. We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

Information You Provide

  • Product Images: When you use the App to check products for gluten, you upload images that are sent to OpenAI’s API for analysis. These images are processed to identify the product and its ingredients but are not stored permanently on our servers.

Information Collected Automatically

  • Purchase Information: When you subscribe to premium features, we collect transaction data necessary to process and manage your subscription through Adapty.
  • Device Information: We collect technical information about your device, including device type, operating system, app version, and unique device identifiers.
  • Usage Data: We collect information about how you interact with the App, including features used, frequency of use, and performance data.
  • Analytics Data: We use AppsFlyer and Facebook SDK to collect analytics information to help us understand app performance and improve user experience.

Information from Third Parties

We use the following third-party services that may collect information:

  • Facebook SDK: For advertising and analytics purposes
  • AppsFlyer: For attribution and analytics
  • Adapty: For subscription management and payment processing
  • OpenAI: For image analysis and gluten detection

How We Use Your Information

We use the collected information for the following purposes:

  • To provide gluten detection analysis through image processing
  • To process and manage your subscription
  • To improve the App’s functionality and user experience
  • To analyze app performance and user engagement
  • To provide customer support
  • To prevent fraud and ensure security
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We share information only in the following circumstances:

Third-Party Service Providers

  • OpenAI: Product images are sent to OpenAI’s API for analysis to determine gluten content
  • Adapty: Subscription and payment data for managing in-app purchases
  • Facebook: Analytics and advertising data (non-personally identifiable)
  • AppsFlyer: Analytics and attribution data

Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to protect our rights and safety.

Advertising

We use Facebook SDK for advertising purposes. While we display advertisements, we do not share personally identifiable information with advertising networks. Ads may be based on non-personal information such as general usage patterns and device information.

You can limit ad tracking through your device settings:

  • iOS: Settings > Privacy > Tracking > Allow Apps to Request to Track (toggle off)
  • Android: Settings > Google > Ads > Opt out of Ads Personalization

Data Retention

  • Product Images: Images sent to OpenAI for analysis are not permanently stored by us and are processed according to OpenAI’s data retention policies
  • Usage and Analytics Data: Retained for as long as necessary to provide services and improve the App
  • Subscription Data: Retained for the duration of your subscription and as required for tax and legal purposes

International Data Transfers

We serve users internationally. Your information may be transferred to and processed in the United States and other countries where our service providers operate. By using the App, you consent to such transfers. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

Your Rights

Depending on your location, you may have certain rights regarding your information:

For EU/EEA Users (GDPR)

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

For California Users (CCPA)

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to deletion
  • Right to non-discrimination

To exercise these rights, contact us at support@glutensafe.io.

Children’s Privacy

The App does not have age restrictions. However, we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@glutensafe.io, and we will delete such information.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the “Last Updated” date. Your continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

Third-Party Links and Services

The App may contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@glutensafe.io


SafeMom
New York, USA


By using Gluten Safe, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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