Terms & Conditions
Summary of recent changes. With the release of Gluten Safety v3.0, the Apps are offered in two tiers: a free, ad-supported tier and an Ad-Free Premium subscription ($2.99/month). Section 7 has been rewritten, and a new Section 7A (Advertisements) has been added.
1. Acceptance of Terms
Welcome to SafeMom (“we,” “our,” or “us”). By downloading, installing, or using any of our mobile applications (each an “App,” collectively the “Apps”), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, do not use our Apps.
These Terms apply to the following applications operated by SafeMom:
- Gluten Safe
- EZ Vegan
2. Description of Services
Our Apps use artificial intelligence and image recognition technology to analyze product images and ingredients:
- Gluten Safe — analyzes product images to help identify whether products may contain gluten.
- EZ Vegan — analyzes product images and ingredients to help identify whether products are vegan-friendly.
Gluten Safe is offered in two tiers: a free, ad-supported tier (default) and an Ad-Free Premium subscription priced at $2.99 per month. See Sections 7 and 7A for details.
3. Not Medical or Dietary Advice — Critical Disclaimer
IMPORTANT: Our Apps are not medical devices and do not provide medical or professional dietary advice.
- Our Apps provide general informational guidance only and are not a substitute for professional medical advice, diagnosis, or treatment.
- Our Apps’ analysis is subject to errors, inaccuracies, and technical limitations.
- Our Apps should not be relied upon as the sole source of information for managing celiac disease, gluten sensitivity, vegan dietary requirements, food allergies, or any medical condition.
- Results may be incomplete or incorrect due to image quality, product variations, manufacturing changes, cross-contamination, or AI limitations.
- We do not guarantee the accuracy, completeness, or reliability of any information provided by our Apps.
- Always verify ingredient information by reading product labels, contacting manufacturers, and consulting with qualified healthcare professionals.
- If you have celiac disease, severe gluten sensitivity, food allergies, or strict dietary requirements, consult your doctor or dietitian before consuming any product.
By using our Apps, you acknowledge that you are solely responsible for your health and dietary decisions and that you will not rely exclusively on our Apps’ guidance.
4. Assumption of Risk
You expressly acknowledge and agree that:
- Use of our Apps is at your own risk.
- You assume all risks associated with using our Apps’ guidance.
- You are responsible for verifying all information independently.
- Our Apps may fail to detect certain ingredients or incorrectly classify products.
- Cross-contamination, manufacturing changes, and regional variations may affect accuracy.
- You will exercise independent judgment and consult appropriate professionals before making dietary decisions.
5. Limitation of Liability and Waiver of Claims
To the maximum extent permitted by law:
- SafeMom and our affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Apps.
- This includes but is not limited to: health complications, allergic reactions, or adverse medical events; reliance on incorrect, incomplete, or misleading information; technical failures, errors, or inaccuracies in our Apps; loss of data or service interruptions; any other damages whatsoever, even if we have been advised of the possibility of such damages.
By using our Apps, you expressly waive and release any and all claims, demands, and causes of action against SafeMom and all related parties for any injury, harm, or damages of any kind arising from your use of our Apps.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.
In no event shall our total liability to you exceed the amount you paid for the App subscription in the twelve (12) months preceding the claim.
6. Indemnification
You agree to indemnify, defend, and hold harmless SafeMom and our affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:
- Your use or misuse of our Apps.
- Your violation of these Terms.
- Your violation of any rights of another party.
- Any health consequences resulting from your use of our Apps.
- Any reliance on information provided by our Apps.
7. Tiers and Subscriptions
7.1 No account required
Our Apps do not require account creation for basic functionality.
7.2 Free ad-supported tier
By default, the Apps are available to all users free of charge. This free tier is supported by third-party advertisements served through Google AdMob. Advertisements help us keep the Apps free for the broader celiac and gluten-free community. See Section 7A for advertising details.
7.3 Ad-Free Premium subscription
- Price: $2.99 USD per month (or local equivalent), auto-renewing monthly.
- What you get: No third-party advertisements are displayed in the Apps while your subscription is active.
- No free trial. The free ad-supported tier is available to every user and serves as the trial experience.
- Processing. Subscriptions are processed and billed through Apple App Store or Google Play Store, and managed on our side through Adapty (our subscription service provider).
- Auto-renewal. Subscriptions automatically renew each month unless cancelled at least 24 hours before the end of the current period.
- Managing or cancelling. You can manage, pause, or cancel your subscription at any time through your Apple or Google account subscription settings, or via the “Manage Subscription” button inside the Apps.
- Restore purchases. If you reinstall the Apps or use them on a new device, tap “Restore Purchases” on the paywall or in Settings to re-activate your subscription.
- Refunds. No refunds will be provided for partial subscription periods. Refund requests must be submitted to Apple or Google per their respective policies; we do not process refunds directly.
7.4 Existing users of prior app versions
Users who installed Gluten Safe before the release of v3.0 continue to have full access to the Apps. Those users will see advertisements in the free tier beginning with v3.0. To continue using Gluten Safe without advertisements, an Ad-Free Premium subscription may be purchased at any time.
7.5 Pricing changes
We reserve the right to change subscription pricing at any time. Price changes will apply to new subscriptions or renewals after notice is provided in accordance with Apple or Google store policies.
7A. Advertisements
Ad-supported tier. Users of the free tier will see advertisements in the Apps. Users of Ad-Free Premium will not see third-party advertisements for the duration of their subscription.
Ad provider. Advertisements are served by Google AdMob, Google’s mobile ad network. We do not operate the ad network, and we do not share personally identifiable information with Google or any advertising partner. Google’s data practices are described at https://policies.google.com/technologies/ads.
Ad content rating. All advertisements shown in Gluten Safety are configured to be G (General Audiences) or PG (Parental Guidance) — we do not allow adult, gambling, or other age-restricted ad categories in the Apps.
Consent (EEA, United Kingdom, Switzerland). Users located in these regions will be presented with an advertising consent form on first launch via Google’s User Messaging Platform (UMP). You may withdraw or change your consent at any time from the Apps’ settings.
App Tracking Transparency (iOS 14.5+). On iOS, the Apps will request your permission to track your activity across other companies’ apps and websites. If you decline, you will still see ads, but they will not be personalized based on cross-app tracking.
No guarantee of ad quality. While we take steps to restrict ad content, we do not create or endorse the advertisements shown. If you encounter an ad that you believe violates our rating policy or is otherwise inappropriate, please email support@glutensafe.io.
Additional details about how your information is processed in connection with advertising are available in our Privacy Policy.
8. Acceptable Use
You agree not to:
- Use our Apps for any unlawful purpose.
- Attempt to reverse engineer, decompile, or disassemble our Apps.
- Use automated systems or bots to access our Apps.
- Interfere with or disrupt our Apps’ functionality.
- Transmit viruses, malware, or harmful code.
- Use our Apps in any way that could damage, disable, or impair our services.
- Violate any applicable laws or regulations.
- Misrepresent our Apps’ capabilities or accuracy to others.
- Use our Apps to provide medical or dietary advice or services to others.
9. Intellectual Property
All content, features, and functionality of our Apps, including but not limited to text, graphics, logos, images, and software, are owned by SafeMom or our licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use our Apps for personal, non-commercial purposes only.
10. Third-Party Services
Our Apps integrate with third-party services, including but not limited to:
- OpenAI for image analysis.
- Payment processors for subscriptions.
- Analytics and advertising platforms.
Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.
11. Data and Privacy
Your use of our Apps is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.
By using our Apps, you consent to:
- The collection and use of information as described in our Privacy Policy.
- The transmission of product images to OpenAI for analysis.
- The processing of subscription data through payment processors.
12. Accuracy and Availability
We do not warrant that:
- Our Apps will be error-free, accurate, or reliable.
- Defects will be corrected.
- Our Apps will be available at all times without interruption.
- Results will meet your expectations or requirements.
We reserve the right to modify, suspend, or discontinue any of our Apps at any time without notice, change features or requirements, and impose limits on usage.
13. Termination
We may terminate or suspend your access to our Apps immediately, without prior notice or liability, for any reason, including:
- Breach of these Terms.
- Fraudulent or illegal activity.
- At our sole discretion.
Upon termination, your right to use our Apps will immediately cease; you must delete our Apps from your devices; and provisions that by their nature should survive termination will survive.
14. Dispute Resolution and Arbitration
Please read this section carefully — it affects your legal rights.
14.1 Governing law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
14.2 Mandatory arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or our Apps shall be resolved by binding arbitration in accordance with the American Arbitration Association’s rules, rather than in court, except that you may assert claims in small claims court if your claims qualify, and either party may seek injunctive relief in court for intellectual property infringement.
14.3 Arbitration location
Arbitration shall take place in New York, New York, or remotely via videoconference.
14.4 Class action waiver
You agree that disputes will be resolved on an individual basis only. You waive any right to participate in a class action, class arbitration, or other representative proceeding.
14.5 Waiver of jury trial
You waive your right to a jury trial.
15. Medical Emergency Disclaimer
If you are experiencing a medical emergency, do not use our Apps. Call emergency services immediately (911 in the US). Our Apps are not designed for emergency situations and should never be used in place of emergency medical care.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and in our Apps, updating the “Last Updated” date, and providing notice through our Apps or via email (if available). Your continued use of our Apps after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Apps and delete them from your devices.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SafeMom regarding our Apps and supersede all prior agreements and understandings.
19. No Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
20. Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.
21. Contact Information
Email: support@glutensafe.io
Company: SafeMom
New York, USA
22. Acknowledgment
By using Gluten Safe or EZ Vegan, you acknowledge that:
- You have read, understood, and agree to be bound by these Terms.
- Our Apps do not provide medical or dietary advice and are subject to errors.
- You will not rely solely on our Apps for health-related or dietary decisions.
- You assume all risks associated with using our Apps.
- You waive any right to bring legal claims against SafeMom for damages arising from your use of our Apps.
- You will verify all information independently and consult healthcare professionals as needed.
- You understand that results may be inaccurate and that you are solely responsible for your dietary choices.
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