Terms & Conditions

Effective Date: January 11, 2026
Last Updated: January 11, 2026

1. Acceptance of Terms

Welcome to Gluten Safe, operated by SafeMom (“we,” “our,” or “us”). By downloading, installing, or using the Gluten Safe mobile application (the “App”), you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, do not use the App.

2. Description of Service

Gluten Safe is a mobile application that analyzes product images to help identify whether products may contain gluten. The App uses artificial intelligence and image recognition technology to detect ingredients and provide guidance about potential gluten content.

3. NOT MEDICAL ADVICE – CRITICAL DISCLAIMER

IMPORTANT: GLUTEN SAFE IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE.

  • The App provides general informational guidance only and is not a substitute for professional medical advice, diagnosis, or treatment
  • The App’s analysis is subject to errors, inaccuracies, and technical limitations
  • The App should NOT be relied upon as the sole source of information for managing celiac disease, gluten sensitivity, or any medical condition
  • Results may be incomplete or incorrect due to image quality, product variations, manufacturing changes, cross-contamination, or AI limitations
  • We do not guarantee the accuracy, completeness, or reliability of any information provided by the App
  • Always verify ingredient information by reading product labels, contacting manufacturers, and consulting with qualified healthcare professionals
  • If you have celiac disease or severe gluten sensitivity, consult your doctor or dietitian before consuming any product

BY USING THIS APP, YOU ACKNOWLEDGE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR HEALTH DECISIONS AND THAT YOU WILL NOT RELY EXCLUSIVELY ON THE APP’S GUIDANCE.

4. Assumption of Risk

You expressly acknowledge and agree that:

  • Use of the App is at your own risk
  • You assume all risks associated with using the App’s guidance
  • You are responsible for verifying all information independently
  • The App may fail to detect gluten or incorrectly identify gluten-free products
  • Cross-contamination, manufacturing changes, and regional variations may affect accuracy
  • You will exercise independent judgment and consult appropriate professionals before making dietary decisions

5. Limitation of Liability and Waiver of Claims

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • GLUTEN SAFE, SAFEMOM, AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE APP
  • This includes but is not limited to:
    • Health complications, allergic reactions, or adverse medical events
    • Reliance on incorrect, incomplete, or misleading information
    • Technical failures, errors, or inaccuracies in the App
    • Loss of data or service interruptions
    • Any other damages whatsoever, even if we have been advised of the possibility of such damages
  • BY USING THE APP, YOU EXPRESSLY WAIVE AND RELEASE ANY AND ALL CLAIMS, DEMANDS, AND CAUSES OF ACTION AGAINST GLUTEN SAFE, SAFEMOM, AND ALL RELATED PARTIES FOR ANY INJURY, HARM, OR DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE APP
  • Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law
  • IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID FOR THE APP SUBSCRIPTION IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM

6. Indemnification

You agree to indemnify, defend, and hold harmless Gluten Safe, SafeMom, and our affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

  • Your use or misuse of the App
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Any health consequences resulting from your use of the App
  • Any reliance on information provided by the App

7. User Accounts and Subscriptions

7.1 No Account Required

The App does not require account creation for basic functionality.

7.2 Subscriptions

  • Premium features are available through subscription
  • Subscriptions are processed through Apple App Store or Google Play Store
  • You will be charged according to the subscription plan you select
  • Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period
  • You can manage or cancel your subscription through your app store account settings
  • No refunds will be provided for partial subscription periods

7.3 Pricing Changes

We reserve the right to change subscription pricing at any time. Price changes will apply to new subscriptions or renewals after notice is provided.

8. Acceptable Use

You agree not to:

  • Use the App for any unlawful purpose
  • Attempt to reverse engineer, decompile, or disassemble the App
  • Use automated systems or bots to access the App
  • Interfere with or disrupt the App’s functionality
  • Transmit viruses, malware, or harmful code
  • Use the App in any way that could damage, disable, or impair our services
  • Violate any applicable laws or regulations
  • Misrepresent the App’s capabilities or accuracy to others
  • Use the App to provide medical advice or services to others

9. Intellectual Property

All content, features, and functionality of the App, including but not limited to text, graphics, logos, images, and software, are owned by SafeMom or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes only.

10. Third-Party Services

The App integrates with third-party services, including but not limited to:

  • OpenAI for image analysis
  • Payment processors for subscriptions
  • Analytics and advertising platforms

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices or content of third-party services.

11. Data and Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

By using the App, you consent to:

  • The collection and use of information as described in our Privacy Policy
  • The transmission of product images to OpenAI for analysis
  • The processing of subscription data through payment processors

12. Accuracy and Availability

We do not warrant that:

  • The App will be error-free, accurate, or reliable
  • Defects will be corrected
  • The App will be available at all times without interruption
  • Results will meet your expectations or requirements

We reserve the right to:

  • Modify, suspend, or discontinue the App at any time without notice
  • Change features, functionality, or requirements
  • Impose limits on usage

13. Termination

We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activity
  • At our sole discretion

Upon termination:

  • Your right to use the App will immediately cease
  • You must delete the App from your devices
  • Provisions that by their nature should survive termination will survive

14. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY – IT AFFECTS YOUR LEGAL RIGHTS

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

14.2 Mandatory Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the App shall be resolved by binding arbitration in accordance with the American Arbitration Association’s rules, rather than in court, except that:

  • You may assert claims in small claims court if your claims qualify
  • Either party may seek injunctive relief in court for intellectual property infringement

14.3 Arbitration Location

Arbitration shall take place in New York, New York, or remotely via videoconference.

14.4 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING.

14.5 Waiver of Jury Trial

YOU WAIVE YOUR RIGHT TO A JURY TRIAL.

15. Medical Emergency Disclaimer

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, DO NOT USE THIS APP. CALL EMERGENCY SERVICES IMMEDIATELY (911 IN THE US).

The App is not designed for emergency situations and should never be used in place of emergency medical care.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms in the App
  • Updating the “Last Updated” date
  • Providing notice through the App or via email (if available)

Your continued use of the App after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the App and delete it from your devices.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SafeMom regarding the App and supersede all prior agreements and understandings.

19. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

20. Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer these Terms without restriction.

21. Contact Information

If you have questions about these Terms, please contact us at:

Email: support@glutensafe.io

Company:
SafeMom
New York, USA

22. Acknowledgment

BY USING GLUTEN SAFE, YOU ACKNOWLEDGE THAT:

  1. You have read, understood, and agree to be bound by these Terms
  2. The App does not provide medical advice and is subject to errors
  3. You will not rely solely on the App for health-related decisions
  4. You assume all risks associated with using the App
  5. You waive any right to bring legal claims against Gluten Safe or SafeMom for damages arising from your use of the App
  6. You will verify all information independently and consult healthcare professionals as needed
  7. You understand that results may be inaccurate and that you are solely responsible for your dietary choices

© 2026 SafeMom. All rights reserved.

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